USA-AR-Quitman
Customer Service Representative
6999 Heber Springs Road West, Quitman, AR, 72131
Job Description
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our distribution center located in Quitman, AR.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at www.dextergroup.com.
The role of a Customer Service Representative at Dexter is inside sales, making sales calls to customers, answering customer phone calls, answering customer questions, providing technical product information and assistance concerning pricing and shipping lead time, entering sales orders in the business automation system, processing customer warranty and/or return requests, and resolving customer complaints.
We are open for business during normal daytime business hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m. We are closed on Saturdays and Sundays. Our Customer Service Representatives rarely ever work on weekends.
Minimum Qualifications
We have an excellent career opportunity for a friendly, personable, and outgoing representative with a passion for excellent customer service and the drive to succeed. The ideal candidate will have excellent communication and interpersonal skills, a high school diploma or equivalent, one or more years of customer service experience, and excellent computer and phone skills. Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training.
We care for our people. Here are some of our great, comprehensive Benefits:
· Dexter offers a competitive wage
· Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
· 3% profit sharing in our Safe Harbor program
· 401(k) Plan with company contributions
· Opportunities for internal career development and growth
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Equal Opportunity Employer
Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
Work Authorization
Dexter will only employ those who are legally authorized to work in the United States or Canada. This position does not provide sponsorship. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.